aca logo new c resized d


phone-icon resized+44 (0) 1525 37 99 33

email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Terms and Conditions

These Terms and Conditions govern the supply of goods and services by ACA-Apex Limited pursuant to orders placed by telephone, in person, post or e-mail.

    1. Definitions In these terms and conditions: "Company" means ACA-Apex Limited. "Buyer" means whoever (company or individual) places the order for the goods or services with ACA-Apex Ltd.
    2. Obligation to Supply Goods The Company is only liable to supply the Buyer with those goods which are accurately described in the order and that are in stock at the time of placing the order. Where goods are not accurately described we will use our reasonable endeavours to supply the correct goods but the Buyer shall not rely on our skill and judgement in selecting the goods. We will accept the return of the goods to us and issue you a credit invoice if the goods delivered do not match the description given in the order. Where goods are not in stock but easily replenished we will endeavour to procure supply and honour the order within a reasonable time frame.
    3. Price The price shall be the Company's quoted price, exclusive of VAT.
    4. Payment and Title The Company reserves the right to require payment prior to delivery by pro-forma invoice or cash on delivery. Where the Company has agreed to supply goods on credit, payment is due not later than the end of the month following invoice. If payment under these conditions is not made when due an interest charge will be made on overdue payments from the original due date until payment actually takes place at the rate of 1% per month.
    5. Title The property in goods shall not pass to the Buyer until paid for in full, including VAT, carriage, interest on late payment and any other sums due from the Buyer to the Company. Until such time as the legal and beneficial ownership of the goods passes to the Buyer the Company shall be entitled at any time to require the Buyer to deliver up the goods to the Company and if the Buyer fails to do so forthwith, the Buyer hereby authorises the Company to enter upon any premises of the Buyer or any third party where the goods are stored and to repossess the goods. If the Buyer makes a voluntary arrangement with its creditors or being an individual or firm becomes bankrupt or being a Company becomes subject to an administration order or goes into liquidation or if a receiver is appointed over any of the Buyers assets or the Buyer is unable to pay its debts as they fall due then, without limiting any other remedy, the Company may at its discretion suspend further deliveries or cancel contracts for goods.
    6. Passing of Risk The goods shall be at the Buyer's risk as from delivery.
    7. Carriage and Delivery Goods should be inspected upon receipt and all shortages and damages must be notified to the Company within 2 working days of receipt save as otherwise agreed. Delivery will be at the Buyer's premises or other notified address, and the Buyer undertakes to ensure that the address provided is accurate and that an authorised signatory will be available to take in and sign for the delivery. If a delivery fails due to the conditions in this paragraph not being met, the Buyer accepts any additional courier charges that may be incurred.
    8. Cancellations Orders for non-standard goods are accepted on the understanding that in the event of cancellation, the Buyer accepts full liability for all the finished goods, part manufactured goods and/or any non standard raw materials purchased specifically for said order.
    9. Returns Any goods found on delivery to have been damaged shall be repaired, replaced or refunded at the Company's discretion, provided they are returned with all original packaging and a copy of the invoice. Goods found to be defective within one year of purchase will be repaired, replaced or refunded as the Company deems appropriate. This does not affect statutory rights.
    10. Force Majeure The Company reserves the right to cancel, suspend or vary any contract of sale if events occur which are in the nature of force majeure including (but not limited to) fire, flood, storms, strikes, lock outs, riot, hostilities or any other event outside the control of the Company. The Company shall not be held liable for any breach of contract resulting from such an event.
    11. Legal Construction These terms and conditions are subject to the law of England and Wales. These terms and conditions shall apply to all contracts for the sale of goods by the Company to the Buyer to the exclusion of all other terms and conditions. Any variation to these Conditions shall be inapplicable unless agreed in writing by the Company.